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Customer Information Manager

Customer Information Manager 

 

The Authorize.Net Customer Information Manager (CIM) allows you to store customers’ sensitive payment information on our secure servers, simplifying your compliance with the Payment Card Industry Data Security Standard (PCI DSS) as well as the payments process for returning customers and recurring transactions.

 

 

Why should you enable CIM for your business?

Simplify PCI Compliance — You are concerned with PCI compliance and protecting your customers’ confidential information.
Process Recurring Transactions or Usage Charges — You bill your customers different amounts or on different days each month, or only when the service is used. (e.g. utility companies or pay-as-you-go cell phones)
Store Customer Data — You want to provide returning customers with the convenience of not having to re-enter their personal data every time they visit your Web site.
Provide Payment Flexibility — Your customers can store multiple payment methods for repeat purchases.
Save Multiple Shipping Locations — Your customers can also save multiple shipping locations.

How CIM Works

CIM supports customer profiles that include billing, payment, and shipping information. Each profile is stored on our secure servers and assigned an ID that is used in place of all customer information. Each customer profile can include up to 10 payment profiles and up to 100 shipping profiles.

You can manage customer profiles and issue transactions manually from within the Merchant Interface or integrate your Web site or other application using an Application Programming Interface (API). Additionally, in the Merchant Interface, you can view and search for customer profiles as well as review a profile’s transaction history.

Note: Integrating the CIM API to your Web site requires the expertise of a Web developer.

Trusted By

With over $160 Million in transactions monthly you can trust START to get you the best rates and superior service

“We needed a provider that had our best interests in hand without simply filling their own back pockets. Start Merchant Services did a consultation with us to see how to best accept payments in our industry, educating us along the way with best practices and tools. I would recommend them in a heartbeat.”

Steve

EurosportsAutomotive.com

"When we initially engaged with START, we were a Startup, and never experienced the merchant service thing before. We got START on the phone and they were very thorough in answering our questions and educating us on the process and what to expect. We have been with them for over 5 years now and they continue to scale with our success."

Jordan

ClearRTB

"Shaun and his team understand what we needed as a small business owner. Being a small business owner himself, he understood the value in a solution that is economical along with well supported, which is exactly what we got in START!"

William

Title IO

Resources

Resources & Articles For Merchant Account Clients

Best Practices for an eCommerce website to avoid fraud

Best Practices For ECommerce Thank you for choosing START Merchant Services as your eCommerce Merchant Account provider. For your Merchant Account to be APPROVED quickly and efficiently, clearly display your contact info, as well as your intended Refund, Exchange,...

Every eCommrece website should do this

Customer disputes and chargebacks are very costly to eCommerce merchants in terms of both time and money. Disputes are time consuming to resolve, and when left unresolved…turn into expensive chargebacks! Chargebacks typically cost $25 per incident, and you will also...

What your website needs to accept credit cards

Thank you for choosing START Merchant Services as your eCommerce Merchant Account provider. In order for your Merchant Account to be APPROVED quickly and efficiently, clearly display your contact info, as well as your intended Refund, Exchange, Warranty and/or...

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